Support
Help center
Answers to common questions, and a direct line to our team.
Need help with your account or a purchase?
Sign in to open a support request and follow our replies.
Or email us at hello@iqracrypto.com
Frequently asked questions
How do I get access to a course?
Choose a package on the Packages page and create an account. Once your payment is confirmed, the courses appear under "My purchases" in your account menu.
Which languages are the courses in?
Our content is Arabic-first. The website itself is available in Arabic, English and French.
Is this financial advice?
No. Everything we publish is educational. Crypto-assets are risky and you are responsible for your own decisions.
Can I get a refund?
No. Our courses are digital content available as soon as your package is activated, so all sales are final. If you were charged by mistake or paid without getting access, email hello@iqracrypto.com with your payment reference and we will fix it.
I forgot my password.
Use "Forgot password" on the sign-in page to reset it.
How do I contact support?
Sign in to open a support request here (you can attach photos), or email hello@iqracrypto.com.